✈️ Fast and Reliable Worldwide Shipping 📦 Estimated Delivery Time: 15–25 Business Days Free shipping on orders over $129

1. Order Processing

We will process your order within 1–2 business days after payment confirmation.

The daily order cutoff time is 5:00 PM (GMT+8). Orders placed after this time will be processed on the next business day.

Once your order has shipped, we will send you a tracking number via email or SMS.

2. Shipping Coverage and Delivery Time

We offer worldwide shipping, covering the USA, Canada, Europe, Australia, New Zealand, and Southeast Asia.

Order processing time: 1–2 business days Shipping time: 13–23 business days Estimated total time: 15–25 business days

Delivery may be delayed due to holidays, customs inspections, severe weather, carrier delays, or peak shipping periods.

3. Protective Packaging

Our embroidered fans, brocade handbags, shawls, silver accessories, decorative headpieces, tassels, and other delicate items are carefully packed to help protect their shape, surface, embroidery, decorative stones, and accessories during transit.

Depending on the product, protective wrapping, cushioning materials, storage bags, or reinforced boxes may be used.

Please inspect your order after delivery. If an item arrives damaged, please contact us within 48 hours and provide:

• Order number
• Photos of the damaged item
• Photos of the outer packaging
• Photo of the shipping label

Once verified, we will arrange an appropriate replacement or refund.

4. Shipment Tracking

Tracking information usually updates within 1–3 business days after shipment.

You can check your package status via 17Track or the carrier's official website.

International shipments may occasionally show limited tracking updates while the package is in transit, customs clearance, or being transferred between carriers.

5. Failed Delivery

If delivery fails due to an incorrect address, incomplete contact information, refusal of the package, or the absence of a recipient where a signature is required, the customer will be responsible for any associated costs.

Please ensure that your shipping address, phone number, and other delivery information are accurate before completing your order.

6. Contact Us

📧 Email: [email protected] 📱 WhatsApp: +86 15896299102 🕒 Response time: 1–2 business days

Thank you for your support and patronage! 💖